I hear chatter all the time about people in the lawn care and landscaping world so consumed by their competitors under bidding them. As more and more people start a lawn care business supply will outreach demand and as a result prices will drop. Rising and falling prices is a normal part of economic change. It has happened since money was invented and will always happen.
The truth of the matter is that most potential lawn care and or landscaping clients are factoring several things when they decide which company to use. Is price a big factor? I’m sure it is. But the reality is that most people that actually care about their lawn and landscaping are not necessarily going to choose the cheapest lawn care company. The old adage still runs true, “you get what you pay for.”
I firmly believe that people are willing to pay a little extra for a couple of reasons.
1. You have exuded confidence to the potential client that you can do exactly what they are looking for and do a good job of it. I have written about this before but you need to be able to regurgitate back to the client exactly what they tell you they want. Once they feel you completely understand what they are looking for they will be more likely to choose you, regardless of price.
2. You seem trustworthy. First impressions are so important in the service industry. If a landscaping company comes to my door and they present themselves well and speak English, I am going feel a stronger level of comfort with the company knowing they are clean cut respectable people.
3. You were the first to bid the job. Many times just being the first to come bid a lawn care job people are too impatient to wait for other bids. If you hit a home run with #2 mentioned above there will be no reason to compete with low ballers.
In the end, giving the excuse that you are not being successful in your lawn care business because your competitors are underbidding you all the time is simply just not true. Be proud of your pricing. Admit to your clients that your prices are higher but the work is of a higher quality and the customer service first rate. Then prove it to them with your work ethic.